Hotel earns awards for service

RHINELANDER - The Rhinelander AmericInn earned an award from the world's largest travel website this month. TravelAdvisor gave the hotel its' fifth Certificate of Excellence Award. This puts them in TravelAdvisor's Certificate of Excellence Hall of Fame. Workers believe travelers are taking notice.

"We have seen a frequency or an increase in the number of our reviews, so people are using the site more and more," explained Rhinelander AmericInn General Manager Erin Skinner. "As far as whether they choose us just because of TripAdvisor, it's hard to tell, but we do hear that from guests."

The hotel earned the award by getting reviews and positive feedback on the site. They average four-and-a-half out of five points overall, out of almost 250 reviews. Hotel managers say online guest feedback is the key to getting noticed.

Full story: WJFW

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